Order and Shipment Policy

Disclaimer

• We are not responsible for any misrepresentations of our company, including misprints in our catalog and/or Website.

Pricing Terms

• Item prices can change at any time without notice.
• We include all California cigarette and tobacco excise taxes.
• All customers outside of California are responsible for their own local and state taxes.

Orders

• We take phone orders from 9:00 a.m. to 5:00 p.m. Pacific Standard Time Monday through Saturday.
• We will follow-up all orders made through our Website or our email (lawandpipe1@gmail.com) with an email response.
• You can fax your order at (619) 660-0093 or call in your order at (888) 664-0093.
• Minimum of $300 per order.

Payment Methods

• We accept most major credit cards (Visa, Master Card)

Shipping Method and Conditions

• All orders will be shipped via UPS (United Parcel Service) or Fed-Ex.
• Most orders will be shipped within two-to-three business days of purchase.
• All shipping will be charged according to size and weight.
• Each order will include freight, insurance, and delivery confirmation.
• The purchaser is responsible for the shipment of any order larger than what UPS handles.
• Additional charges will be required for special handling.
• Extra charges may apply if a shipment of an order is refused. We will charge a $25.00 or a 10% re-stocking fee, whichever is greater.

Return Policy

• We must be notified, within 30 days of purchase receipt, for any items returned.

Lost or Damage Claims

• We must be notified by telephone at (888) 664-0093 within 48 hours of receipt or non-receipt of your package.