Policies

Order and Shipment Policy

Disclaimer

  • We are not responsible for any misrepresentations of our company, including misprints in our catalog and/or Website.

Pricing Terms

  • Item prices can change at any time without notice.
  • We include all California cigarette and tobacco excise taxes.
  • All customers outside of California are responsible for their own local and state taxes.

Orders

  • We take phone orders from 9:00 a.m. to 5:00 p.m. Pacific Standard Time Monday through Saturday.
  • We will follow-up all orders made through our Website or our email (lawandpipe1@gmail.com) with an email response.
  • You can fax your order at (619) 660-0093 or call in your order at (888) 664-0093.
  • Minimum of $300 per order.

Payment Methods

  • We accept most major credit cards (Visa, Master Card)

Shipping Method and Conditions

  • All orders will be shipped via UPS (United Parcel Service) or Fed-Ex.
  • Most orders will be shipped within two-to-three business days of purchase.
  • All shipping will be charged according to size and weight.
  • Each order will include freight, insurance, and delivery confirmation.
  • The purchaser is responsible for the shipment of any order larger than what UPS handles.
  • Additional charges will be required for special handling.
  • Extra charges may apply if a shipment of an order is refused. We will charge a $25.00 or a 10% re-stocking fee, whichever is greater.

Return Policy

  • We must be notified, within 30 days of purchase receipt, for any items returned.

Lost or Damage Claims

  • We must be notified by telephone at (888) 664-0093 within 48 hours of receipt or non-receipt of your package.

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